Nobody likes bad refund policies. It feels like the company you started to work with is just trying to rip you off. We don’t ever want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with StartupHiring.co, for any reason, just contact our support team and we’ll take care of you.
Examples of full refunds:
– if you purchased a package, we didn’t start our work yet and it turned out that you don’t need any recommendations, we’re happy to give you a full refund.
– if you purchased a package and within 30 days didn’t accept any sent recommendation from us, you can of course have your money back in 14 days.
Examples of partial refunds:
– if you purchased a package and used only 1 recommendation out of 3, we’re fully ok to freeze 2 recommendations for any future hiring project or give you a 50% refund.
– if you purchased a package and used only 2 recommendations out of 3, we’re happy to freeze 1 recommendation for any future hiring project or give you a 25% refund.
So just get in touch with us
At the end of the day, it’s just a matter of the case and your needs. Drop us an email, tell us what’s up, and we’ll work with you to make sure you’re happy.